THE MOMENTS WAY

  • We represent the Moments Hospice brand professionally and with pride.
  • We are present and in the moment.
  • We take the extra time with patients and families.
  • We are available 24 hours, 7 days a week putting patients and families first.
  • We provide all 4 levels of care.
  • We respond to calls within 30 minutes and emails within 24 hours.
  • We meet patients and families within 2 hours of a referral (if they’re ready to meet).
  • We provide an Individualized Plan of Care for our patients and families, being generous with our services.
  • We make decisions based on the need of the patient , regardless of cost.
  • We recognize we are guests in patients’ Homes, Nursing Facilities and Assisted Living Communities.
  • We surround the patient/family to provide exceptional care and to determine the patients individual plan of care.
  • We partner with the patient’s families, facility staff, provider to deliver exceptional patient care and effective communication.
  • We document during the visit in our EMR to help our teammates have the information timely.
  • We contact families after every visit as they desire.
  • We attend all deaths to honor the patient, providing support to the family and facility staff.

INITIAL MOMENTS

We take pride in providing an Individualized Plan of Care to all of our patients. In order to truly provide an Individualized Plan of Care for each patient, we use the first 7 days of care to figure out this plan. We meet with the Skilled Nursing Facility, Assisted Living Community, Patient and Family to ensure that we are aligning services so that it is a truly a joint plan of care.

INDIVIDUALIZED PLAN OF CARE

At Moments Hospice, we focus on creating an Individualized Plan of Care for our patients and families. We recognize that Hospice is 24/7 and that Hospice should help support patients and
families. We provide visits up to 7 day/week, and we don’t limit visits. Patients deserve more than just a few visits each week. Our goal is to enhance the patient and family’s quality of life no matter how much time they have left.

NAMASTE CARE

Moments Hospice has developed a highly specialized program for all of our patients. Namaste Care was designed by Joyce Simard, MSW, an internationally recognized dementia expert. Namaste Care uses person-centered approaches to improve quality of life through meaningful sensory activities that stimulate the senses, promote relaxation, and offer comfort and serenity. Although specifically designed for people with advanced dementia, the sensory approaches used in Namaste Care enhance the lives of people with other diseases, as well as providing moments of peace and tranquility to family caregivers.

Therapies

Music has the distinct ability to transcend language and typical human connections. It can trigger emotions and help people find comfort during challenging times. Moments Hospice offers a full-time music therapist to meet with patients, upon request from their care team.

According to the American Music Therapy Association, music therapy is ” the clinical and evidence-based use of music interventions to accomplish individualized goals within a therapeutic relationship by a credentialed professional who has completed an approved music therapy program.”

At Moments Hospice we use music therapy to achieve a variety of physical, emotional, spiritual and social goals for patients seeking relief from pain and other challenging conditions. We employ a full-time music therapist to meet with patients and families.

For patients who experience muscle tension, anxiety, restlessness, shortness of breath, and other conditions massage can provide a numerous benefits. We offer on-stuff licensed massage therapist to meet with patients and assess the possible  benefits of these therapies.

Our licensed massage therapist offer a variety of complementary services, including gentle to deep-tissue massage and Comfort Touch therapy. The goals of these treatments include: enhanced relaxation, reduced pain, muscle tension, anxiety, fear and depression, and improved circulation, flexibility, mental alertness, breathing and quality sleep.

Pets warm our hearts and bring smiles during difficult times. For many of us,  pets are a part of the family. That is how we view our special pet therapy volunteers and their owners at Moments Hospice.

FINAL MOMENTS

Hospice is about living, not dying. During the last week of life, we want to ensure that the patient is as comfortable as possible, and that the family has as much support as possible. During this time we increase our visits to ensure that we are meeting these goals. Our goal is to attend every death that we can. Although there is no way to predict exactly when one will die, we increase our visits to increase our support which helps our team to look for signs and symptoms to help support the Patient, Family, Friends, and the Care Team wherever the patient is living.

BEREAVEMENT

Grief doesn’t just start at the time a loved one dies, and it doesn’t end at a prescribed amount of days, or months after the death. Everyone deals with grief differently, and Moments Hospice offers a variety of bereavement services to support families mourning a loss and moving forward while they cope. We follow our bereaved families for 13 months after the death of their loved one.
Our trained Bereavement Coordinators offer:

  • Information and education on death, grief, and coping strategies.
  • Open communication with your bereavement coordinator and other members of the hospice team by telephone, mailings, or in-person visits.
  • Access and referral to supportive services such as bereavement support groups, individual counseling, and community grief support resources.
  • An annual memorial celebration to honor and pay tribute to loved ones of our Patients.

Patient services are provided without regard to race, color, religion, age, gender, sexual orientation, disability (mental or physical), communicable disease, or place of national origin. Moments Hospice is a for profit organization that is Federal certified and state licensed.

Always a specialized plan

Call Now 763-205-3600 and receive Top Quality Healthcare for yourself or for your family member